The Nigeria Civil Aviation Authority (NCAA) has slammed Qatar Airways with serious allegations of disregarding Nigerian passengers and aviation laws.
According to NCAA Director of Public Affairs and Consumer Protection, Michael Achimugu,Qatar Airways had repeatedly violated regulations, notably in an incident involving a Nigerian couple traveling to the US via Doha.
A cabin crew member had accused the male passenger of misconduct during boarding in Lagos, but didn't report it then.
However, upon arrival in Doha, the accusation was made, leading to his arrest and detention for 18 hours.
The passenger, Achimugu stated had to pay a fine and sign a document in Arabic, which he couldn't read, to secure his release and despite this, Qatar Airways refused to let him continue his journey, forcing him to buy new tickets.
The NCAA criticized Qatar Airways for ignoring their invitations and failing to respond to complaints.
The authority warned of stiff penalties for defaulters, emphasizing that airlines must respect Nigerian laws. Other airlines, like Royal Air Maroc and Saudi Air, are also under scrutiny and face sanctions if they don't comply with NCAA directives.
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